Your money is safe with us.
We built every part of Touswit with your security in mind.
Identity verification
We confirm who you are so money only goes where you send it. One-time verification protects everyone.
Real-time fraud monitoring
Every transaction is watched to catch anything unusual. Automated systems flag suspicious patterns instantly.
No hidden fees
You always see the total cost before you hit send. No surprises, no fine print, no FX markups.
Licensed operations
Touswit operates under US money transmission standards. Regulated, monitored, compliant.
Our partner: Le Levier Federation
Le Levier Federation is a regulated Haitian credit union (Caisse Populaire) with operations across Haiti. They handle the local disbursement of funds — getting money from our system to mobile wallets, schools, and businesses.
They're licensed by Haitian financial authorities, monitored for compliance, and have been operating in Haiti for over a decade. This isn't a fly-by-night operation — it's a real institution with real oversight.
When you send money through Touswit, it moves through a chain of licensed partners on both sides of the transaction. US-licensed on our end, Haiti-licensed on theirs. That's how remittances should work.
Licensed in Haiti
Regulated by Haitian financial authorities as a Caisse Populaire
On-the-ground operations
Physical presence across Haiti for local disbursement
Monitored for compliance
Regular audits and reporting to maintain licensing
What to do if something goes wrong
We're here to help. Here's exactly what happens.
Contact us immediately at hello@touswit.com
Include your transaction ID, what went wrong, and how to reach you. We respond within 1 hour during business hours.
We freeze the transaction within minutes
If money hasn't been disbursed yet, we stop it immediately. If it has, we start the recovery process with our partners.
We investigate and resolve within 48 hours
Our team reviews the transaction, checks logs, and works with partners to understand what happened.
Full refund if it's our fault
If we made a mistake — wrong amount, wrong recipient, technical failure — you get every dollar back, including fees.
Regulatory compliance
The regulations we follow, explained in plain English.
GENIUS Act 2026
Federal legislation requiring financial transparency in remittance services. Touswit complies with all disclosure requirements — you see every fee before you send.
FATF Travel Rule
International standard requiring identity verification for money transfers. We verify sender and recipient information to prevent money laundering.
AML/KYC Compliance
Anti-Money Laundering and Know Your Customer regulations. We verify your identity once during signup to keep the network safe for everyone.
OBBBA Oversight
Office of Banking and Business Banking Affairs monitors our operations. We submit regular reports and maintain compliance with US money transmission standards.
We take compliance seriously. These aren't just checkboxes — they're protections that keep your money safe and our operations legal. We submit to regular audits and maintain full documentation.
Questions about safety?
We're happy to walk you through how we keep your money secure. Reach out anytime.